Jan 2024 - July 2024
Trent University
Help Desk Support
- Spearheaded the implementation of email filtering protocols in Outlook, significantly reducing phishing attempts and enhancing university-wide security awareness
- Initiated and streamlined a weekly reporting process for phishing activities, improving incident response time by 30% and strengthening overall security monitoring
April 2018 - June 2018
Callnow 24x7
Technical Support
- Troubleshot and resolved network issues, achieving an 80% success rate in restoring services and minimizing downtime for local businesses
- Delivered effective technical support for hardware, software, and network challenges, ensuring smooth operations and high client satisfaction using Microsoft Server and PowerShell
Nov 2024 - Dec 2024
Enterprise Network Vulnerability Assessment (Nessus)
Penetration Testing
- Conducted a comprehensive security assessment of a virtual enterprise network using Nessus
- Identified, categorized, and remediated high-risk vulnerabilities to improve overall network security posture
- Mapped findings to CIS Benchmarks and security frameworks for risk management
Vulnerability ScanningRisk AssessmentSecurity HardeningComplianceCIS,NIST
June 2024 - Aug 2024
Security Information and Event Management (SIEM) Setup
Application Security
- Deployed Security Onion to monitor, analyze, and detect security events
- Created custom correlation rules to detect anomalies and suspicious behavior in log data
- Built a real-time dashboard for threat intelligence and alert monitoring
SIEMLog AnalysisEvent CorrelationIncident Detection
Jan 2024 - Feb 2024
Network Traffic Analysis using Wireshark
Application Security
- Captured and analyzed network packets using Wireshark to detect malicious traffic and potential cyber threats
- Investigated unusual traffic patterns, including DDoS attempts, ARP spoofing, and unauthorized access
- Documented findings in an incident response report with recommendations
Packet AnalysisThreat DetectionNetwork ForensicsIntrusion Analysis